• When to consider virtualised session border controllers

    A virtualised session border controller (SBC) for the Avaya Aura platform reduces the costs of SIP trunking and eases management for small to midsized deployments, but large implementations will pr...

  • All about about IP telephony and UC integration

    IP telephony integration with collaboration applications can boost user productivity and streamline workflow, but the challenges include complex UC and IP telephony protocols that are tough to piec...

  • SIP trunking primer

    Session Initiation Protocol (SIP) trunking is the use of VoIP to help connect a traditional PBS to the Internet. SIP trunking can reduce communication costs and combine voice, video and data in a s...

  • IP telephony infrastructure basics

    Moving to an IP telephony infrastructure represents a significant shift from more traditional voice services. An understanding of the fundamental differences between circuit- and packet-based commu...

IP Telephony and VoIP

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  • All about about IP telephony and UC integration

    IP telephony integration with collaboration applications can boost user productivity and streamline workflow, but the challenges include complex UC and IP telephony protocols that are tough to piece together yet ultimately make it possible to link vo... 

  • Session border controllers ensure IP telephony safety

    Session border controllers (SBCs) deliver both external telephony services and remote platform connectivity to the enterprise IP telephony platform. The role of an SBC is one of translator and protector, providing a secure link to the outside world a... 

  • SIP trunking primer

    Session Initiation Protocol (SIP) trunking is the use of VoIP to help connect a traditional PBS to the Internet. SIP trunking can reduce communication costs and combine voice, video and data in a single line, allowing for unified communications capab... 

  • IP telephony infrastructure basics

    Moving to an IP telephony infrastructure represents a significant shift from more traditional voice services. An understanding of the fundamental differences between circuit- and packet-based communication systems is key to successfully leveraging th... 

About IP Telephony and VoIP

IP telephony and voice over Internet Protocol (VoIP) are becoming increasingly common in the enterprise. In this section, learn about implementing IP telephony and VoIP network architectures and strategies and how to choose the right IP telephony hardware and software, including VoIP gateways and PBXs. Also find out about VoIP protocols and standards, as well as performance management techniques to ensure VoIP QoS (quality of service) that matches traditional telephony. Learn to design hybrid networks that support both IP telephony and traditional enterprise telecom systems.